Question 1

How do I book my accommodation?

Accepted Answer

You can book your accommodation through our website. Call us on +91 8076343482 or email us at shivdhaarcottages@gmail.com

Question 2

How many guests can stay at the property?

Accepted Answer

We can accommodate six people. Arrangements can be made to fit in two more guests, but eight persons is the maximum capacity. Additional guests will be charged Rs. 1200 per person.

Question 3

What is the cancellation policy?

Accepted Answer

In case of cancellations, the refund due to you as per policy will be credited to your bank account within 7 working days.

100% refund: 8 days or more prior to Check In date

50% refund: Between 7 - 3 days prior to Check In date

0% refund: 2 days prior to Check In date

Question 4

What is your child policy?

Accepted Answer

The stay is complimentary for children under the age of 7. For children between 7 - 12 years the charge is Rs. 800 per child. Children above the age of 12 will be considered as adults and charged accordingly.

Question 5

Do I have to carry an ID card?

Accepted Answer

All guests are required to carry one valid ID at the time of Check-in. The following are considered as valid ID:

For Indians: Driving licence, Aadhar Card, Voter ID, Passport.

For Foreigners and NRIs: Passport (Mandatory) with valid visa or OCI card for NRIs. For foreign residents employed in India, it is mandatory to carry the work permit.)

Question 6

Is food available at your property?

Accepted Answer

The package covers three meals a day. You have complimentary drinks and snacks to look forward to as well!

Question 7

Can you organise transport for airport pick up or sightseeing?

Accepted Answer

Call us on +91 8076343482 to make arrangements. Transport charges will apply.

Question 8

Is housekeeping done daily?

Accepted Answer

Cleanliness and hygiene is of utmost importance. Housekeeping services are provided everyday.

Question 9

Do you have staff 24x7 on the property?

Accepted Answer

There will always be a host close at hand to attend to you in time of need. However, we would greatly appreciate it if you seek our services after 7 AM and before 10 PM.

Question 10

Does your property have power back up?

Accepted Answer

Yes, we have power back up at the property.

Question 11

Will there be other guests at the property?

Accepted Answer

No, we book to one group at a time. No stags are allowed. On the other hand, we would love to host your girls trip - we work hard to foster a women-friendly environment. Families and couples are also welcome!

Question 12

Can special requests be accommodated?

Accepted Answer

We will do our best to accommodate special requests. Some requests will come at an additional charge.

Question 13

What is the check in check out time?

Accepted Answer

Check In at 3 PM

Check Out at 12 PM

Question 14

Do we need to bring linens or toiletries?

Accepted Answer

Toiletries will be provided by us.

Question 15

Do you serve non-vegetarian food?

Accepted Answer

We do not.

Question 16

Are laundry services available?

Accepted Answer

Yes, but additional charges will apply. There is a washing machine at the estate free for you to use if you wish to undertake the task yourself.

Question 17

Security

Accepted Answer

There is a fence in place to protect you from the forest and the forest creatures from us. Following is the contact information of the local police station.

Frequently Asked Questiom